SAP CCC Support Tools
Since the first SAP customers embarked on SAP implementations and support processes, the SAP support environment has evolved tremendously.
SAP has introduced some wonderful IT Excellence products (tools) to their customers that simplify and assist SAP users in managing the SAP solution.
To name but a few, these include: Governance, Risk & Compliance (GRC), TDMS (Test Data Managing System), CPS (Central Processing Tools), Solution Manager (offering hardware maintenance control tools, storage of master data such as business processes and also very importantly, project management structures of previous SAP projects).
Galilea Consulting has dealt with these products and supports the use of these tools for the simple reason that it simplifies the management and maintenance of the SAP solution.
Also very importantly, it offers hardware monitoring capabilities to the SAP CCC management who are usually removed from these functions and rely totally on the reports from the Basis teams.
Galilea Consulting assists SAP customers in the establishment of these tools with clients and enables the expected value to be realised.
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